Shipping & Tracking

Shipping - locations, delivery times, costs and free delivery details are listed below.

Tracking - please refer to your order confirmation email for tracking number and submit here: https://www.royalmail.com/track-your-item.

At 12 Casa Cala we are committed to ensuring that our stones and metals are responsibly sourced.

100% sustainable jewellery does not exist. Production industries worldwide cannot claim that our manufacturing does not contribute to energy and material consumption and therefore carbon emissions. 

At 12 Casa Cala our next step is to understand how we can reduce our carbon emissions and limit the negative impact our production has on our precious planet. 

Materials

We only use precious metals to make our jewellery, which is built to last a lifetime out of quality materials.  We avoid making products in mass produced plastic and base metals.

Our gemstones are responsibly sourced which means they are from certified mines who uphold international standards for their employees and practices. 

Our packaging is made from recyclable materials. We do not use plastics or synthetic material in our packaging. We have a considered approach to excess packaging, keeping things as simple and as minimal as possible. 

Shipping

We have designed slim packaging to reduce the weight and volume of the boxes we ship, therefore reducing the carbon footprint of shipping, as well as the cost passed onto our customers. 

United Kingdom

United Kingdom
  • 2-3 Days - £3.50 Free Delivery From £50
  • Next Day Before 1pm - £10
  • Saturday Delivery  - £12.50

For next day and Saturday deliveries, please place orders before 2pm the day before Monday to Friday.

USA & Canada

United States
  • 2-8 Days - $6.00 Free Delivery From $55
Canada
  • 2-8 Days - $7.00 CAD Free Delivery From $130.00 CAD

Europe

Albania
  • 2-8 Days - ALL 1,799.00 Free Delivery From ALL 12,000
Andorra
  • 2-8 Days - €20.00 Free Delivery From €120.00
Austria
  • 2-8 Days - €10.00 Free Delivery From €120.00
Belgium
  • 2-8 Days - €10.00 Free Delivery From €120.00
Bosnia & Herzegovina
  • 2-8 Days - KM 40.00 Free Delivery From KM 450.00
Bulgaria
  • 2-8 Days - BGN 30.00 Free Delivery From BGN 300.00
Croatia
  • 2-8 Days - €15.00 Free Delivery From €120.00
Cyprus
  • 2-8 Days - €15.00 Free Delivery From €120.00
Czechia (Czech Republic)
  • 2-8 Days - Kč 300.00 CZK Free Delivery From Kč 3,500.00 CZK
Denmark
  • 2-8 Days - kr 80.00 Free Delivery From kr 1,000.00
Estonia
  • 2-8 Days - €15.00 Free Delivery From €120.00
Finland
  • 2-8 Days - €15.00 Free Delivery From €120.00
France
  • 2-8 Days - €10.00 Free Delivery From €120.00
Germany
  • 2-8 Days - €10.00 Free Delivery From €120.00
Gibraltar
  • 2-8 Days - £16.00 Free Delivery From £120.00
Greece
  • 2-8 Days - €15.00 Free Delivery From €120.00
Guernsey
  • 2-8 Days - £3.50 Free Delivery From £50.00
Hungary
  • 2-8 Days - Ft 4,000.00 Free Delivery From Ft 55,000.00
Iceland
  • 2-8 Days - kr 1,500 Free Delivery From kr 20,000
Ireland
  • 2-8 Days - €15.00 Free Delivery From €120.00
Isle of Man
  • 2-8 Days - £3.50 Free Delivery From £50.00
Italy
  • 2-8 Days - €10.00 Free Delivery From €120.00
Jersey
  • 2-8 Days - £3.50 Free Delivery From £50.00
Latvia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Liechtenstein

2-8 Days - CHF 15.00 Free Delivery From CHF 120.00
Lithuania
  • 2-8 Days - €10.00 Free Delivery From €120.00
Luxembourg
  • 2-8 Days - €10.00 Free Delivery From €120.00
Malta
  • 2-8 Days - €15.00 Free Delivery From €120.00
Monaco
  • 2-8 Days - €15.00 Free Delivery From €120.00
Netherlands
  • 2-8 Days - €10.00 Free Delivery From €120.00
Norway
  • 2-8 Days - £12.50 Free Delivery From £100.00
Poland
  • 2-8 Days - zł 50.00 Free Delivery From zł 600.00
Portugal
  • 2-8 Days - €15.00 Free Delivery From €120.00
Romania
  • 2-8 Days - lei 75.00 Free Delivery From lei 700.00
Serbia
  • 2-8 Days - RSD 2,000.00 Free Delivery From RSD 15,000.00
Slovakia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Slovenia
  • 2-8 Days - €10.00 Free Delivery From €120.00
Spain
  • 2-8 Days - €10.00 Free Delivery From €120.00
Sweden
  • 2-8 Days - kr 125.00 Free Delivery From kr 1,500.00
Switzerland
  • 2-8 Days - CHF 25.00 Free Delivery From CHF 120.00

Oceania

Australia
  • 2-8 Days - $25.00 AUD Free Delivery From $150.00 AUD
New Zealand
  • 2-8 Days - $20.00 Free Delivery From $100.00